What is Virtual Training?

What is Virtual Training?

With today's remote access technology, we can provide you (and others in your business) with training on your computer just as if we were sitting there right by your side. It requires you to download and install a web conferencing component onto your PC that you will be using during training or support session.

The tremendous flexibility of remote training accommodates unforeseen student situations such as: child ill, car in the shop, extended out-of-town trips, hazardous road conditions, or can't get to the office. If the student has access to a phone, computer with internet access, and can download the web conferencing component, they can still participate in the training or support session.

With this technology, we simply send you an email asking for your permission to view your computer screen from our office. Once you give us permission, we can see your computer screen. We can even take turns typing on your keyboard and controlling your mouse. We will be talking to you over the telephone while we are working with you on your computer. For group training sessions, we will be using a teleconferencing feature, for which you will be given the specific information prior to the training session.

Once the training session is completed, we will disconnect from your computer. We can no longer have access to your computer again, unless you give us permission to do so.

All you need is either a cable or fast access Internet connection on your computer. A dial up connection is NOT RECOMMENDED. A line connection to your Internet is also preferred over a wireless connection. Wireless connections slow down the interaction between our PC and yours and provides a choppy experience.

There is simply no better training than LIVE HANDS-ON TRAINING. Here's why.

With Virtual Training & Support:

You get the attention of a personal Microsoft Office Specialist trainer.
We can work on your "live" information, instead of a sample company that is used with other types of training opportunities.
You receive "Hands-On" training instead of seminar style training.
You will have a "live" instructor on the telephone while you are being trained on your computer. You can ask as many questions as you need to.
Live, interactive, hands-on training will provide you with the fastest way to get up to speed.
Remote access training is more affordable and convenient. You don't have to pay for travel expenses or be away from your office. It is by far the best return for your investment.

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